Making a Claim

If you have a claim, please call our team on 01892 773394 and we will talk you through the next steps.

Too ill to work cover claims

If you need to make a claim please tell us right away. You shouldn’t wait until the end of the period of 1 or 3 months (whichever you chose) to tell us that you are ill or injured.

The timescales for telling us about your claim are in section 6 of the There-in-One Plan Policy Summary. If you don’t tell us within 6 months of becoming ill or injured we won’t pay your claim, unless it was your medical condition that prevented you from telling us.

Life cover claims

We’d always recommend that you let your family know that you’re covered with There. Should you die, your legal personal representative(s) should contact us as soon as they can.